What to Expect
Once you purchase Fuel’s shear servicing package for your registered shears, expect a packing envelope within 3-5 days. Mailing and packing instructions will be included.
Week 1: Mail shears in pre-labeled packing envelope, supplied by Fuel, to the factory in Japan.
Week 2: Shears will be sharpened with care by a Master Craftsman.
Week 3: After shears are serviced, they will be mailed directly back to you at a salon address where a signature is required for receipt.
Terms & Conditions
- Shears must only be serviced through Fuel.
- If shears have been serviced by someone other than Fuel, additional charges may be incurred.
- Shears may be returned without sharpening if they are severely damaged.
- Extra charges will be determined on a case-by-case basis, and stylist will be notified via email if additional charges are incurred.
- *Before moving forward with servicing, stylists will need to approve the additional charges via email to Fuel.
- Shear Servicing package charge is non-refundable.
- Process of shear servicing will take approximately 3 weeks.
- If you have any questions regarding our shear servicing please email firstname.lastname@example.org or call toll-free (844) 588-3835.